Shipping costs of our online store

Shipping costs

The shipment costs depend on the country the delivery must be made to:

  • Spain and Portugal: 6€
  • Europe: 10€
  • Eastern Europe: 20€
  • USA/ Canada: 12€
  • Asia: 25€
  • South America: 25€
  • Rest of the World: 25€

Delivery time

The delivery time within Spanish national territory are between 2 to 4 working days and for international territory between 3 to 5 working days.

Tracking your Order

As soon as the order has shipped from our stores, we will send you an email.

You can track and see the order status at any time at http://www.dhl.es/es/express/seguimiento.html; you will have to submit the tracking number you received via email.

If you place your order over the telephone and select the bank transfer payment option, the order will not be shipped until we have received the payment confirmation.

If you have not received your order by the expected delivery date, please contact us by email online@ponsquintana.com or telephone: 0034 – 971.37.10.50 and quote your order number.

Please take into consideration that during Sales, the delivery times can be longer than usual.

The articles received do not match your order

If you receive a different item to the one you ordered or a faulty item, we will reimburse the items and the delivery costs, as soon as we receive the goods in our warehouse and we can verify it is in good condition.

This website belongs to Santiago Pons Quintana, S.A. with address at C/ San Antonio, 120, 07730 – Alaior, Menorca (Balearic Islands) and holder of Spanish NIF (fiscal identification number) A07042088.

Link Policy

Links with other webpages that appear on ponsquintana.com are merely offered as information for the users and therefore ponsquintana.com does not take responsibility for the products, services or contents that are offered or provided on these destination pages located in a separate domain..  

Intellectual and Industrial Property Rights

All the material that appears on ponsquintana.com belongs to Santiago Pons Quintana S.A. and is protected by Intellectual Property Rights as is established in the LPI (Intellectual Property Law). Any intentional unauthorised use of this material will be taken as a breach of these rights and could result in the corresponding sanctions. It is therefore forbidden to reproduce, exploit, edit, distribute or disseminate the contents of this website without the necessary permissions from the author.  

Data Protection or the Use of Personal Information Policy

The data provided via the website is stored in a data file belonging to Santiago Pons Quintana S.A. that has been declared, as is required, to the Spanish Agency of Data Protection. This data will be used exclusively in order to carry out the service applied for and for later sharing promotions or services within the company’s sector. Under no circumstances will they be supplied to third parties, besides those required by law or associated companies or partners of Santiago Pons Quintana S.A. The data files may be managed by organisations contracted to carry out data protection and web storage. These organisations have a contract in which they agree to comply with the same conditions laid out by Santiago Pons Quintana S.A. as per the Spanish LOPD Data Protection Law.

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Jurisdiction and applicable law

The user accepts that the legislation applied to these services is Spanish. Any controversies regarding the interpretation or application of these clauses will be dealt with under the courts and tribunals of the consumer's address. In the case where the client is not a resident of Spain, the tribunals used will be those in Menorca.